777poker
Privacy Policy

777poker is an internationally licensed online gaming platform operating at https://777poker.im. We provide cricket betting, live dealer casino games, slots, poker, fishing games, and a range of other online gaming products to English-speaking Pakistani players across Karachi, Lahore, Faisalabad, Islamabad, Rawalpindi, and beyond.

For the purposes of this Privacy Policy, "777poker", "we", "us", and "our" refer to the operator of the 777poker platform. "You" and "your" refer to any individual who accesses, registers on, or uses the 777poker platform in any capacity.

777poker acts as the data controller in respect of personal information collected through the platform. As data controller, we are responsible for determining the purposes and means by which your personal data is processed. Our data protection contact is reachable via [email protected] for any privacy-related queries.

777poker collects personal information from you in a number of ways, including information you provide directly, information collected automatically through your use of the platform, and information obtained from third parties as part of our verification and compliance processes.

Information You Provide Directly:

• Registration data: Full legal name, date of birth, residential address, email address, and chosen account credentials when you create a 777poker account.
• Identity verification documents: Copies of government-issued identity documents such as your CNIC (Computerised National Identity Card), passport, or other official photo ID submitted as part of our KYC (Know Your Customer) verification process.
• Financial information: Payment method details including JazzCash account numbers, EasyPaisa wallet identifiers, bank account details (HBL, UBL, Meezan Bank), SadaPay identifiers, or USDT wallet addresses. We do not store full card numbers or sensitive payment credentials on our servers.
• Communications data: Any messages, enquiries, complaints, or other communications you send to our support team via email or live chat.
• Responsible gaming declarations: Any self-declarations or requests relating to deposit limits, cool-off periods, or self-exclusion that you submit through the platform.

Information Collected Automatically:

• IP address, device type, operating system, and browser type and version at the time of access.
• Geolocation data derived from your IP address (country and city-level only — we do not collect precise GPS location).
• Gameplay data including game history, bet amounts, session durations, win/loss records, and wagering patterns.
• Transaction history including deposit and withdrawal records, dates, amounts, and payment methods used.
• Cookie and tracking data as described in Section 6 of this Policy.

777poker uses the personal information we collect for the following clearly defined purposes:

• Account management: To create, maintain, and manage your 777poker account, including processing your registration, verifying your identity and age, and enabling you to log in and access all platform features.
• Service delivery: To provide you with the gaming products and services you have requested, process your deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20, and settle your bets and gaming transactions accurately.
• Legal and regulatory compliance: To fulfil our obligations under our international gaming licence, including conducting KYC and AML (anti-money laundering) checks, verifying age to enforce our strict 21+ policy, maintaining required records, and reporting suspicious activity to relevant financial intelligence authorities where legally mandated.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account abuse, multi-accounting, collusion, and other prohibited conduct on the platform. This includes automated monitoring of gameplay and transaction patterns.
• Customer support: To respond to your queries, complaints, and requests submitted through live chat, email, or any other support channel, and to maintain records of those communications for quality assurance and dispute resolution purposes.
• Responsible gaming: To monitor gameplay patterns for signs of problem gambling behaviour, to administer responsible gaming tools you have requested such as deposit limits or self-exclusion, and to fulfil our duty of care obligations under our licensing conditions.
• Platform improvement: To analyse aggregated, anonymised usage data to understand how players interact with the platform, identify technical issues, and improve the overall user experience.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates by email where you have provided your consent to receive such communications. You may withdraw this consent at any time by contacting us at [email protected].

777poker processes your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is being used:

• Contractual necessity: Processing is necessary to perform the contract between you and 777poker — specifically, to deliver the gaming services you have registered to use, process your transactions, and maintain your account.
• Legal obligation: Processing is required to comply with applicable laws and the conditions of our international gaming licence, including KYC, AML, age verification, and record-keeping obligations.
• Legitimate interests: Processing is necessary for 777poker's legitimate business interests, including fraud detection, platform security, and responsible gaming monitoring, provided that these interests are not overridden by your fundamental rights and freedoms.
• Consent: Where we process your data for marketing communications or non-essential cookies, we do so on the basis of your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

777poker does not share your personal information with third parties except in the circumstances described below. In all cases where sharing occurs, we require third parties to maintain the confidentiality and security of your data and to use it only for the specified purpose.

• Payment processors: We share the minimum necessary financial data with our payment processing partners (including providers supporting JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 transactions) to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable financial services regulations.
• Identity verification providers: We engage third-party KYC and identity verification service providers who process your identity documents on our behalf as part of our age verification and AML compliance obligations.
• Game software providers: Our gaming content is supplied by licensed third-party software providers. These providers may receive limited technical data (such as session identifiers) to facilitate gameplay but do not receive your personal account information without a specific operational need.
• Fraud prevention and security services: We may share relevant technical and transactional data with third-party fraud detection and cybersecurity service providers to protect the platform and its users.
• Legal and regulatory authorities: We will disclose your personal information to law enforcement agencies, financial intelligence units, or our licensing authority when required to do so by applicable law, court order, or as part of our AML and CTF reporting obligations. We are not required to notify you in advance of such disclosures where doing so would compromise an investigation.
• Business transfers: In the event that 777poker undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity. You will be notified of any such change via your registered email address.

777poker uses cookies and similar tracking technologies to operate the platform, enhance your experience, and gather analytical data about platform usage. A cookie is a small text file placed on your device by a website. Cookies do not contain executable code and cannot access other files on your device.

We use the following categories of cookies:

• Strictly necessary cookies: These are essential to the operation of the platform and cannot be disabled. They include cookies that maintain your logged-in session, remember your security settings, and ensure proper functioning of the gaming client. No consent is required for these cookies.
• Functional cookies: These cookies remember your preferences such as language settings, preferred payment method display, and interface customisations to provide a more personalised experience.
• Analytical cookies: We use anonymised analytics to understand aggregate user behaviour on the platform — such as which pages are visited most frequently and where users encounter difficulties. This data helps us improve the platform. These cookies are deployed with your consent.
• Session security cookies: Short-lived cookies used to protect against cross-site request forgery (CSRF) and session hijacking attacks. These are strictly necessary and deleted when you close your browser.

777poker does not use third-party advertising cookies or behavioural targeting cookies that track your activity across other websites.

777poker retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, regulatory, accounting, or reporting obligations.

Specific retention periods applicable at 777poker are as follows:

• Account and identity data: Retained for the duration of your active account plus a minimum of 5 years following account closure, to satisfy AML record-keeping requirements under our licensing obligations.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction, as required by applicable financial record-keeping regulations.
• KYC and verification documents: Retained for a minimum of 5 years from the date of verification or account closure (whichever is later).
• Support communications: Retained for 3 years from the date of the communication, to enable resolution of any disputes or complaints that may arise.
• Gameplay and betting history: Retained for 5 years from the date of each gaming session or bet, for dispute resolution and regulatory audit purposes.
• Marketing consent records: Retained for the duration of your consent plus 2 years after you withdraw consent, to demonstrate compliance with consent requirements.

777poker implements and maintains appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security programme includes the following safeguards:

• Encryption in transit: All data transmitted between your device and the 777poker platform is encrypted using TLS (Transport Layer Security) with industry-standard cipher suites. Our platform operates exclusively over HTTPS.
• Encryption at rest: Sensitive personal data, including identity documents and financial information, is encrypted at rest in our data storage systems.
• Access controls: Access to personal data within 777poker's systems is restricted on a strict need-to-know basis. Staff access is controlled through role-based access controls, and all access to sensitive data is logged and audited.
• Password security: Account passwords are stored using industry-standard one-way hashing algorithms. 777poker staff cannot retrieve your password — only a reset can be performed.
• Penetration testing and vulnerability management: 777poker conducts regular security assessments of the platform to identify and remediate vulnerabilities before they can be exploited.
• Incident response: We maintain a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities within the timeframes required by applicable law.

As a user of 777poker, you have certain rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request" and include your registered username and email address.

• Right of access: You have the right to request a copy of the personal data we hold about you. We will respond to verified access requests within 30 calendar days.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update basic account information directly through your account settings at any time.
• Right to erasure: You have the right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected, or where you withdraw consent on which processing was based. This right is subject to our mandatory legal retention obligations as described in Section 7.
• Right to restriction of processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as where you contest its accuracy or object to our processing.
• Right to data portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing of your personal data where that processing is based on legitimate interests. You also have an absolute right to object to processing for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

777poker operates a strict 21+ age policy. The platform is not intended for, and must not be used by, any individual under the age of 21. We do not knowingly collect personal data from individuals under the age of 21.

As part of our registration and KYC process, every new account is subject to age verification. Where we have reasonable grounds to believe that a user is under 21, the account will be suspended immediately pending age verification. If age verification confirms that the user is under 21, the account will be permanently closed, gameplay data will be voided, and any deposited funds will be returned to the originating payment source after deduction of any applicable verification costs.

777poker supports responsible gaming and takes the protection of minors extremely seriously. This is a non-negotiable aspect of how we operate as a licensed gaming platform.

777poker operates as an international online gaming platform. As a result, your personal data may be processed and stored on servers located outside of Pakistan. When your personal data is transferred internationally, 777poker ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that provided by this Policy.

International transfers of your data occur in the following contexts:

• Data hosting and processing infrastructure operated by 777poker or its authorised service providers, which may be located in multiple jurisdictions.
• Identity verification and KYC processing services that operate global infrastructure.
• Game software providers whose servers may be located in the jurisdiction where they hold their own gaming licences.

The 777poker platform integrates certain third-party services to deliver a complete gaming experience. These include game content providers, payment processing services, and platform security tools. Each of these third parties operates under their own privacy policies and data protection practices.

777poker conducts due diligence on all third-party service providers before engaging them, including assessment of their data protection practices and security standards. We enter into data processing agreements with all third parties that process personal data on our behalf, requiring them to:

• Process personal data only on documented instructions from 777poker.
• Implement appropriate technical and organisational security measures.
• Not engage further sub-processors without 777poker's prior written consent.
• Assist 777poker in responding to data subject rights requests.
• Delete or return all personal data upon termination of the service relationship.

777poker is not responsible for the privacy practices of websites or services that are not operated by 777poker. Links to third-party sites, if any, are provided for informational purposes only, and users are advised to review the privacy policies of any third-party services they choose to use.

777poker reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal or regulatory requirements, or platform functionality. When we make material changes to this Policy, we will notify you by:

• Sending an email notification to your registered account email address at least 7 days before the updated Policy takes effect.
• Displaying a prominent notice on the 777poker platform during the notification period.
• Updating the "Last Updated" date at the top of this page.

Your continued use of the 777poker platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the updated Policy, you should cease using the platform and close your account before the effective date. You may request account closure by contacting [email protected].

We encourage you to review this Privacy Policy periodically. The current version is always available at https://777poker.im/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777poker handles your personal data, please contact our data protection team using the details below:

• Email: [email protected] — please use the subject line "Privacy Query" or "Privacy Rights Request" as appropriate.
• Live Chat: Available 24 hours a day, 7 days a week directly through the 777poker platform. For privacy-related matters, please ask to be connected to the data protection team.

We will acknowledge receipt of your query within 24 hours and aim to provide a substantive response within 14 business days. For formal privacy rights requests, the 30-day response period described in Section 9 applies.